AI Receptionist for Law Firms
Potential clients often call in the evening, when something has just happened. If nobody answers, they call the next firm on the list. Ruqaya AI answers every call, day or night, in your business name.
What our AI receptionist for law firms does on every call
- Answers 24/7 with your business name
- Collects name, callback number and address
- Writes down what the job is – consultation requests and more
- Flags urgent jobs using your own emergency rules
- Offers your appointment windows (your team confirms)
- Answers your FAQs and, if you allow it, your price ranges
- Speaks English (Spanish in beta)
- Emails you a clean summary after every call
Calls it is set up for
You tell the receptionist which services you offer, and it uses the words your callers use. Common calls for law firms include:
- new client intake
- after-hours enquiries
- practice-area screening
- consultation requests
- conflict-check details
- callback requests
- existing client messages
- office hours and directions
Example situations
Illustrative examples of how it is set up to behave – not customer stories.
After-hours enquiry
It takes the caller's name, number and a short description of the matter and emails it to you.
Legal questions
It never gives legal advice – it explains that an attorney will call back.
Practice-area screening
It asks your intake questions so you can see at a glance which calls to return first.
Simple pricing
Starter
- 24/7 AI call answering in your business name
- Takes name, number, address and what they need
- Appointment requests (team confirms)
- Email summary after every call
- Urgent calls flagged in the email
- Your FAQs, prices and hours built in
- Customer dashboard: calls, transcripts, usage
- Edit your greeting, hours and FAQs yourself
Growth
- Everything in Starter
- Live transfer of emergencies to your phone
- Choose: emergencies only, or any urgent caller
- Backup transfer number
- Custom lead-qualifying questions
Pro
- Everything in Growth
- Monthly call review and script tune-up by us
- Upload your price list / service menu
- Priority support (same business day)
Questions from law firms
Can an AI receptionist really handle calls for law firms?
Yes. It is set up with your services (consultation requests, case-type screening and callback scheduling), your hours, your service area and what counts as an emergency for you. It collects the caller's details and emails them to you after every call.
What happens with emergencies?
You tell it what counts as an emergency – for example matters the firm marks as time-sensitive (for example an arrest or a court deadline). On Growth and Pro it can transfer those calls live to your phone, with a backup number if you don't pick up. On Starter it marks them urgent in your email.
Will callers know it is an AI?
Yes. It tells callers it is a virtual assistant and that calls may be recorded. Most callers simply want their problem written down and a fast callback – which is exactly what it does.
How much does it cost?
Plans start at $39/month for 150 minutes (about 60 calls). There is no contract and a 14-day money-back guarantee.
How long does setup take?
About 5 minutes of answering questions. Once you pay, your number is usually live within minutes.
Does the AI receptionist give legal advice?
No. It never gives legal advice. It explains that an attorney will call back, takes the caller's details and the type of matter, and emails you a summary.
Can it screen callers by practice area?
Yes. You give it your practice areas and screening questions. It asks them, notes the answers and tells callers politely if the firm does not handle their type of matter.
Can I keep my firm's phone number?
Yes. You get a new local number for your receptionist and forward your existing number to it when you are busy or after hours.
Other industries: AI receptionist for plumbers · AI receptionist for HVAC Companies · AI receptionist for electricians · AI receptionist for roofers · AI receptionist for cleaning companies
Guides: After-hours answering · Emergency call answering · Stop missed calls · Answering service cost
Stop losing calls to voicemail
Set up in about 5 minutes. No contract, 14-day money-back guarantee.